Insurance and Compensation Schemes

About the Deductible Compensation Plan

All customers can avail of the following coverage:

ⒶThird-party Liability (Compensation for injuries to the other party)

Unlimited per person
(including 30 million yen under compulsory automobile liability insurance)

ⒷPersonal Injury Compensation (Coverage for passengers in the rental car)

Up to 30 million yen per person
(The compensable amount including medical fees is calculated according to the criteria stipulated in the insurance policy)

©Property Damage Liability (Coverage for damages to other parties’ vehicles or buildings)

Unlimited per accident
Deductible for customers: 50,000 yen

Vehicle Damage Compensation (Coverage for the rental vehicle)

Up to the market value of the vehicle per accident
Deductible for customers: 50,000 yen

Exclusions from the Compensation Scheme

Please note that the compensation scheme will not apply in the following cases:

  • If the vehicle is driven by someone other than the drivers listed on the contract at the time of departure
  • If the accident is not reported to the police and the rental office
  • Drunk driving
  • Driving without a license
  • Accidents occurring during unauthorized extension of the rental period
  • Accidents caused by using a mobile phone
  • Accidents due to traffic violations such as speeding or running a red light
  • Damage due to fueling errors
  • Theft due to leaving the keys in the car

Non-Operation Charge (NOC)

If the vehicle needs repair or cleaning due to an accident, theft, dirtiness, or damage, a “Non-Operation Charge” will be required as compensation for downtime during repair or cleaning periods

(NOC applies even if deductible compensation plan is purchased):

  • If the vehicle is returned under its own power to the store: 20,000 yen
  • If the vehicle is not returned under its own power: 50,000 yen

Optional compensation

Collision Damage Waiver Plan

Exemption of vehicle deductible (Ⓓ) and property damage deductible (©) except for own-damage accidents: 1,100 yen per day

Comprehensive Coverage

Exemption of vehicle deductible (Ⓓ), property damage deductible (©), and NOC including own-damage accidents: 2,200 yen per day

Note: NOC is waived only in the case of accidents. Theft, breakdown, dirtiness, and damage are excluded from coverage.

Cases Where Actual Costs Are Excluded From Coverage

In the following cases, the customer is responsible for the full costs:

  • Locked-in keys
  • Spare tire replacement due to a puncture
  • Unlocking a stuck handbrake
  • Dead battery
  • Running out of fuel (fuel costs are settled on-site)
  • Towing
  • Refilling coolant